Solon

Privacy Policy

Last Updated: January 15, 2026

At Solon ("we", "our", or "us"), we take your privacy seriously, particularly given the sensitive nature of the information you may provide to us. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and adjacent products (the "Service"). By using Solon, you agree to the collection and use of information in accordance with this policy.

1. Personal Data We Collect

We collect personal data relating to you ("Personal Data") as follows:

Personal Data You Provide. We collect Personal Data if you create an account to use our Services or communicate with us as follows:

  • Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials (collectively, "Account Information").
  • User Content: We collect Personal Data that you provide in the input to our Services ("Content"), including your prompts and other content you upload, such as files, images, and audio, depending on the features you use.
  • Communication Information: If you communicate with us, such as via email or our pages on social media sites, we may collect Personal Data like your name, contact information, and the contents of the messages you send ("Communication Information").

Personal Data We Collect Automatically. We collect Personal Data automatically when you use our Services as follows:

  • Log Data: We collect information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
  • Usage Data: We collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
  • Cookies and Similar Technologies: We use cookies and similar technologies to operate and administer our Services, and improve your experience. If you use our Services without creating an account, we may store some of the information described in this policy with cookies, for example to help maintain your preferences across browsing sessions. For details about our use of cookies, please read our Cookie Notice.

2. How We Use Your Personal Data

We may use Personal Data for the following purposes:

  • To provide, analyze, and maintain our Services, for example to respond to your questions in our chatbot;
  • To improve and develop our Services and conduct research, for example to develop new product features;
  • To communicate with you, including to send you information about our Services and events, for example about changes or improvements to the Services;
  • To prevent fraud, illegal activity, or misuses of our Services, and to protect the security of our systems and Services;
  • To comply with legal obligations and to protect the rights, privacy, safety, or property of our users, Solon, or third parties.

We may also aggregate or de-identify Personal Data so that it no longer identifies you and use this information for the purposes described above, such as to analyze the way our Services are being used, to improve and add features to them, and to conduct research. We will maintain and use de-identified information in de-identified form and not attempt to reidentify the information, unless required by law.

3. Disclosure of Personal Data

We may disclose your Personal Data in the following circumstances:

  • To participating attorneys: At certain stages of a chat, we may offer to connect you with participating attorneys in your jurisdiction. You will have the option to contact them and share your chat history, in which case we will provide them with Personal Data to facilitate the connection.
  • Government Authorities or Other Third Parties: We may share your Personal Data, including information about your interaction with our Services, with government authorities, industry peers, or other third parties in compliance with the law (i) if required to do so to comply with a legal obligation, or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees, users, or the public, or (vi) to protect against legal liability.

4. Retention

We'll retain your Personal Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data will depend on a number of factors, such as:

  • Our purpose for processing the data (such as whether we need to retain the data to provide our Services);
  • The amount, nature, and sensitivity of the information;
  • Any legal requirements that we are subject to;
  • Whether we have a legal basis to continue processing the information.

5. Security

We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you provide to the Services. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page, unless another type of notice is required by applicable law.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@trysolon.com